FAQ

We charge $40.00 (V) for the spec sample or pre-pro sample plus the cost of the item

5 – 7 days upon proof approval

The samples are EQP less 30%, some items (Items w/wheels) are EQP less 15%, 2 -3 pcs max.

Yes, most products require a 25 - 50 piece minimum order, but minimums range from only 12 pieces on some of the single luggage pc to 100 pieces on the inexpensive totes. For specific product minimums, check the website or consult Customer Service/Sales for details.

Yes, all artwork should be e-mailed to graphics@golden-pacific.com, we require PDF Vector art file or EPS Vector art file

Yes, but there is Less Than Minimum (LTM) charge of $40.00 (V) applies to the order

Custom (OEM) orders are our Specialty, we can take existing item and modify to your needs or develop something new from scratch, we will cater to your needs and requirements

We charge $250.00 (R) for the Spec Sample, this fee will be credited once the main order has been placed

You may send all sample request and inquires to customerservice@golden-pacific.com

You will receive an order acknowledgement on every orders during business hours by Customer Service

Airline Number Allowed Size Limits
Alaska 2 9 x 14 x 22
American 2 45 linear inches
America West 2 54 linear inches for Garment Gags, 45 other
Continental 2 45 linear inches
Delta 2 22 x 14 x 9
Northwest 1 54 linear inches
Southwest 2 10 x 24 x 16
TWA 2 62 linear inches
United 2 22 x 14 x 9
US Airways 2 22 x 16 x 16 overhead
21 x 16 x 8 under seat
45 x 23.5 x 4 garment bag

California Proposition 65:

The state of California requires the following warning to be on certain products sold within California.


CALIFORNIA PROPOSITION 65 WARNING:

 WARNING: This product can expose you to chemicals including [name of one or more chemicals], which is [are] known to the State of California to cause reproductive harm. For more information, go to www.P65Warnings.ca.gov


GOLDEN PACIFIC'S POSITION:
GOLDEN PACIFIC prides itself on providing the highest quality products for our consumers.  We ensure highly durable quality, reliability & consumer safety of our products.  California has listed over 800 chemicals that may cause cancer or reproductive harm, including products made of fabric, leather, vinyl, foam, synthetics, non-woven fabrics, etc.  Some of these materials are used in our products as well as virtually every other promotional products sold in the USA.  Additionally, no other state in the USA requires any such warning labels.  GOLDEN PACIFIC believes the products it represents are in full compliance with state and federal laws.
For more information on Proposition 65 please visit:  www.P65Warnings.ca.gov