Frequently Asked Questions

Please read our FAQ before sending us a message.

We charge $40.00 (V) for the spec sample or pre-pro sample plus the cost of the item

5 – 7 days upon proof approval

The samples are EQP less 30%, some items (Items w/wheels) are EQP less 15%, 2 -3 pcs max.

Yes, most products require a 25 - 50 piece minimum order, but minimums range from only 12 pieces on some of the single luggage pc to 100 pieces on the inexpensive totes. For specific product minimums, check the website or consult Customer Service/Sales for details.

Yes, all artwork should be e-mailed to graphics@golden-pacific.com, we require PDF Vector art file or EPS Vector art file

Yes, but there is Less Than Minimum (LTM) charge of $40.00 (V) applies to the order

Custom (OEM) orders are our Specialty, we can take existing item and modify to your needs or develop something new from scratch, we will cater to your needs and requirements

We charge $250.00 (R) for the Spec Sample, this fee will be credited once the main order has been placed

You may send all sample request and inquires to customerservice@golden-pacific.com

You will receive an order acknowledgement on every orders during business hours by Customer Service

Airline Number Allowed Size Limits
Alaska 2 9 x 14 x 22
American 2 45 linear inches
America West 2 54 linear inches for Garment Gags, 45 other
Continental 2 45 linear inches
Delta 2 22 x 14 x 9
Northwest 1 54 linear inches
Southwest 2 10 x 24 x 16
TWA 2 62 linear inches
United 2 22 x 14 x 9
US Airways 2 22 x 16 x 16 overhead
21 x 16 x 8 under seat
45 x 23.5 x 4 garment bag

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